Returns & Exchanges

RETURNS & EXCHANGES

If you are not completely satisfied with the details and quality of our merchandise, we accept returns and exchanges on select items.    

Returns & exchanges are only allowed within 15 days from receipt of product.

To return or exchange an item, please contact us for instructions.

Shipping charges are non-refundable, unless the item received is damaged and un-repairable, defective and un-repairable, or incorrect. All items must be in a new, unused condition and in its original packaging.  It is the responsibility of the buyer to properly package the item(s) for return.  Return shipping costs are the responsibility of the buyer.  Returns are refunded in the original payment form for the merchandise price, less original shipping and return charges, and the cost of any damages if applicable. 

Sparrow & Sage™ does not accept returns or exchanges on furniture, lighting, artwork, rugs, custom orders, fabric yardage and clearance or sale items.

CANCELLATIONS

We accept cancelations within 24 hours of purchase and item has not shipped.